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Automatic Video
Co-browsing &
Document Sharing
Easy Access to
Self-Service Resources
Standard or Custom
App Options
Live Face-to-Face Customer Engagement
- Instantly connect customers to advisors based on need.
- Add advisors or family member to live session.
- Real-time or scheduled consultations.
- Interactive tools to collaborate and transact.
Face-to-Face
Customer Engagement
After 25 years of evolution in digital commerce, why are we still using text chat? Live human engagement increases customer conversion, transaction value, and frequency.
Right Advisor for
Every Customer
Our patented technology automatically routes video calls to advisors based on expertise needed, language preference and location. Every customer gets the right advisor at the moment of need.
Comprehensive Tools
for Agents
Customer and agent can co-browse, share documents, share screen, conduct demonstrations, and process transactions. Customers can also upload documents for the agent or use the camera to show items they need help with. The entire session can be recorded for QA, compliance, and issue resolution.
Real-time video chat system for
high-engagement services and remote support.
