Safe, Virtual Face-to-Face Customer Engagement
With Live Expert, your customers can instantly get connected to an available agent. Our Live Expert video chat customer service system automatically routes calls to the right advisor based on expertise, language, and availability. No software download needed. Perfect for on-demand customer service, sales, and live demos.
Give Your Customer Service the Tools to Succeed
- Co-browse, share files & videos.
- Annotate images/pdfs, obtain signatures, ID verification.
- Gather information from the customer before a session begins with custom intake forms.
From Webpage, Email, Text, Kiosk, QR code
Video calls can be initiated from a webpage, email, text message, QR code, mobile app, or kiosk, allowing you to provide live face-to-face services across all digital channels. You can provide video services to customers directly from your website with a widget or by creating a page with buttons for different services.