Omni-Channel Video Chat
Sales & Support System

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    For Virtual Consultation Services

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    Web • Mobile • Kiosk • Email • Text • QR Code

    Services • Retail • Direct to Consumer

    6 ways for customer to connect with one click:

    • Add to digital ads & partner websites
    • Expand product & service offerings
    • Engage customer at moment of need
    • On-demand or scheduled services
    • Easy implementation
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    Email Confirmation MAP

    Live Expert Studio

    Comprehensive application for agents

    • Automated video call routing to available staff
    • Automated queue mgmt. and afterhours message
    • Detailed view of all customers in session & waiting
    • Detailed view of all agent status & expertise
    • Invite another agent. Transfer live video calls
    • Invite & add 3rd party to session in real-time
    • Library of frequently used webpages, videos, forms
    • Co-browsing, screen sharing, annotation
    • Complete forms, obtain signature, verify ID
    • Automatically saves documents & photos to cloud
    Integrated with Saleforce Genesys etc. 2

    Example Customers

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    LIVE EXPERT ANYWHERE

    Human interaction on websites

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    LIVE EXPERT MOBILITY

    Live mobile consultations

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    LIVE EXPERT STATION

    Unlimited expertise at every location

    Learn how Live Expert can transform your business.

    BOOK A DEMO